SMS
- Transactional & Promotional
- DLT compliant routing
- High delivery throughput
Orbitel offers usage-based, channel-wise pricing designed for businesses that demand scale, compliance, and delivery reliability across SMS, Voice, WhatsApp, Email, and RCS.
Orbitel follows a transparent, usage-based pricing model where costs are calculated based on channel, volume, routing quality, and compliance requirements.
Pricing varies by channel such as SMS, Voice/IVR, WhatsApp, Email, or RCS — each with its own delivery and infrastructure cost.
Message volume directly impacts pricing. Higher monthly volumes unlock better per-unit rates and priority routing.
Costs depend on route quality, delivery priority, DLT validation, consent checks, and fallback logic for critical messages.
Orbitel automatically optimizes cost using intelligent routing, volume slabs, and channel fallback — ensuring maximum delivery efficiency.
Each channel has a distinct pricing structure based on delivery cost, infrastructure, compliance, and routing quality.
Indicative pricing based on standard routing. Final pricing may vary depending on volume, delivery priority, compliance requirements, and geography.
| Channel | Message Type / Service | Billing Unit | Starting From | Notes |
|---|---|---|---|---|
| SMS | Promotional | Per Credit | ₹0.15 | DLT-compliant promotional routes |
| Transactional | Per Credit | ₹0.15 | High-priority delivery | |
| OTP | Per Credit | ₹0.16 | Mission-critical authentication traffic | |
| Voice / IVR | Outbound Dialing (OBD) | 15 sec pulse | ₹0.12 | Campaign & alert calls |
| Outbound Dialing (OBD) | 30 sec pulse | ₹0.20 | Longer call durations | |
| Missed Call | Per DID | ₹999 | Inbound logic & automation supported | |
| Cloud Calling | Per Agent | ₹1600 | Call recording & CRM Integration | |
| Marketing Messages | Per message | ₹0.92 | Meta-approved marketing templates | |
| Utility Messages | Per message | ₹0.16 | Order updates, alerts | |
| Authentication | Per message | ₹0.16 | Secure login & verification | |
| Chatbot | Monthly | ₹4,999 | Automation + live agent handover | |
| RCS | Rich Media Messaging | Per message | ₹0.20 | Carousel, CTA, verified branding |
| Promotional | Per email | ₹0.07 | Bulk campaigns & newsletters | |
| Transactional | Per email | ₹0.06 | High-priority system emails |
* Prices are indicative and may vary based on volume commitments, route quality, delivery SLAs, and regulatory requirements.
Download our complete pricing brochure including channel-wise rates, billing units, volume slabs, and compliance notes — ideal for internal approvals and procurement review.
Orbitel offers flexible pricing models designed for high-volume communication, enterprise workflows, and regulated industries. Pricing is customized based on usage, delivery priority, and compliance needs.
Up to 1 Million messages / month
1M – 10M messages / month
10M+ messages / month
Configure your channel usage to get an indicative monthly estimate. Final pricing may vary based on routing, volume slabs, and compliance.
Indicative estimate based on standard routing and base rates.
Get Exact Pricing PDFCommon questions about Orbitel pricing, billing units, compliance, and enterprise onboarding.
Talk to Orbitel experts to get channel-wise volume slabs, enterprise discounts, priority routing, and compliance-ready pricing tailored to your business.
Tell us about your communication needs and our team will get back to you within 24 hours.