πŸ“ž +91 9105959065
βœ‰οΈ business@orbitel.in
OFFICIAL WHATSAPP BUSINESS API

Engage Customers Where They Already Chat

Automate conversations, send campaigns, provide customer support and drive sales using the official WhatsApp Business API platform from Orbitel.

98% Open Rate
2B+ Users
24Γ—7 Support
O
Orbitel Business
Verified Business
πŸ‘‹ Hello Rahul,

Your order #45821 has been shipped.
πŸŽ‰ Special Offer

Get 25% OFF on your next purchase.
WHY WHATSAPP BUSINESS API

Reach Customers On Their Favorite Messaging Platform

WhatsApp Business API enables businesses to engage customers through rich conversations, automated support, notifications, promotions and personalized customer experiences.

Email
SMS
WhatsApp
Open Rate
20%
95%
98%
Images & Videos
βœ“
βœ•
βœ“
Two-Way Chat
βœ•
βœ•
βœ“
Automation
Limited
Limited
Advanced
Customer Support
Low
Basic
Excellent
CUSTOMER JOURNEY

Turn Conversations Into Conversions

From the first message to the final purchase, WhatsApp helps businesses engage customers through personalized and interactive conversations.

01

Offer Delivered

Customer receives a promotional WhatsApp campaign.

02

CTA Clicked

Customer clicks an interactive button.

03

Conversation Starts

Customer begins a two-way interaction.

04

Lead Qualification

Chatbot collects information automatically.

05

Customer Converted

Sales team closes the deal through WhatsApp.

WHATSAPP USE CASES

Every Business Goal Starts With A Conversation

Generate leads, support customers, recover abandoned carts and drive sales through personalized WhatsApp interactions.

MARKETING CAMPAIGNS

Launch Personalized Promotions

Send offers, discounts and product launches directly to customers.

LEAD GENERATION

Capture Qualified Leads

Convert inquiries into sales-ready prospects automatically.

CUSTOMER SUPPORT

Deliver Instant Assistance

Resolve customer issues with automation and live agents.

COMMERCE

Sell Directly Inside WhatsApp

Showcase products and complete purchases without leaving chat.

AI CHATBOT IN ACTION

Let Automation Handle The First Conversation

Qualify leads, answer FAQs, schedule appointments and route customers to the right team automatically using WhatsApp AI Chatbots.

⚑ Instant Response
πŸ€– AI Powered
🎯 Lead Qualification
πŸ•’ 24Γ—7 Availability
O

Orbitel Assistant

Online
Hi, I'm looking for a home loan.
πŸ‘‹ Hello Rahul!

I'd be happy to help. What is your monthly income?
β‚Ή50,000 per month.
Great! πŸŽ‰

You may qualify for loans up to β‚Ή25 Lakhs.

Shared Team Inbox

3 Agents Online
R
Rahul Sharma

Interested in Home Loan

Priya
A
Ankit Verma

Support Request

Amit
S
Simran Kaur

Product Inquiry

Neha
SHARED TEAM INBOX

One WhatsApp Number. Unlimited Team Collaboration.

Allow sales, support and customer success teams to manage customer conversations from a single WhatsApp Business number.

βœ“ Assign chats to agents
βœ“ Internal team notes
βœ“ Conversation history
βœ“ Multi-agent access
βœ“ Department routing
βœ“ Performance tracking
INDUSTRY SOLUTIONS

Built For Every Industry

From real estate and banking to healthcare and e-commerce, WhatsApp Business API helps organizations engage customers at every stage.

🏒

Real Estate

Property recommendations, site visits and lead qualification.

Hi Rahul πŸ‘‹

Would you like to schedule a site visit this weekend?
🏦

Banking & Finance

Loan updates, EMI reminders and account notifications.

Your loan application has been approved βœ…
πŸ₯

Healthcare

Appointment reminders and patient communication.

Reminder: Appointment tomorrow at 10:00 AM.
πŸŽ“

Education

Admissions, fee reminders and student updates.

Your admission application is under review.
πŸ›’

E-Commerce

Order tracking, abandoned carts and promotions.

Your order is out for delivery 🚚
✈️

Travel

Booking confirmations and travel updates.

Flight AI-202 has been rescheduled.
DEVELOPER API & INTEGRATIONS

Connect WhatsApp With Your Existing Tech Stack

Integrate WhatsApp Business API with your CRM, website, application, support desk or custom workflows using powerful APIs and webhooks.

⚑

Zoho CRM

☁️

Salesforce

πŸ“Š

HubSpot

πŸ›’

Shopify

🎫

Freshdesk

πŸ”—

Custom APIs

POST /v1/whatsapp/send
                      {
                        "mobile": "919876543210",
                        "template": "welcome_message",
                        "variables": {
                            "name": "Rahul"
                        }
                      }
                      
REST APIs Webhooks Real-Time Delivery JSON Support
SECURITY & COMPLIANCE

Enterprise-Grade Security For Every Conversation

Ensure trusted customer communication through Meta verification, approved message templates and secure message delivery.

βœ“

Meta Business Verification

Verify your business identity before launching WhatsApp Business messaging.

πŸ›‘οΈ

Brand Authentication

Display trusted business profiles and official business information.

πŸ“„

Template Approval

All outbound communication follows Meta template approval guidelines.

πŸ”’

Secure Message Delivery

Deliver messages through secure and reliable communication channels.

πŸ“Š

Analytics & Reporting

Track delivery, engagement and customer interactions in real time.

WHATSAPP PRICING

Simple & Transparent Pricing

Choose the messaging category that fits your business needs. Scale customer engagement with enterprise-grade messaging and flexible pricing.

Marketing

Promotional campaigns, offers, discounts and customer engagement.

β‚Ή0.90 / Message

Utility & Authentication

OTPs, alerts, transactional notifications and secure authentication.

β‚Ή0.15 / Message

Service Conversations

Customer support, assistance and personalized interactions.

FREE

WhatsApp Chatbot

Automated conversations, lead qualification and customer support.

β‚Ή4,999 / Month
Included With All Plans
  • βœ“ Forward volumetric discounts available
  • βœ“ Dedicated support team
  • βœ“ Business verification assistance
  • βœ“ Analytics & reporting dashboard
  • βœ“ GST Extra as applicable
  • βœ“ Panel Rental: β‚Ή2,999/month
FREQUENTLY ASKED QUESTIONS

Everything You Need To Know

Find answers to common questions about WhatsApp Business API, pricing, integrations and onboarding.

What is WhatsApp Business API?

WhatsApp Business API enables businesses to send notifications, automate conversations, provide customer support and engage customers at scale using the official WhatsApp platform.

How is WhatsApp Business API different from the WhatsApp Business App?

The WhatsApp Business App is designed for small businesses. WhatsApp Business API supports automation, chatbots, CRM integrations, multi-agent access and large-scale customer communication.

Can multiple agents manage one WhatsApp number?

Yes. Multiple team members can access and manage conversations from a single WhatsApp Business number through Orbitel's shared team inbox.

Can I integrate WhatsApp with my CRM?

Absolutely. Orbitel supports integrations with Zoho CRM, Salesforce, HubSpot, Shopify, Freshdesk and custom applications through APIs and webhooks.

Do I need Meta Business Verification?

Yes. Meta Business Verification is recommended to unlock advanced messaging features and improve brand trust.

Can I send bulk WhatsApp messages?

Yes. You can send promotional campaigns, offers and updates using approved WhatsApp templates while following Meta's messaging policies.

Is WhatsApp Business API secure?

Yes. WhatsApp uses industry-standard security practices and encrypted communication channels to ensure reliable message delivery.

How much does WhatsApp Business API cost?

Orbitel offers flexible pricing for marketing, utility and authentication conversations. Contact our team for enterprise pricing and volume discounts.

READY TO GET STARTED?

Transform Customer Conversations With WhatsApp Business API

Launch campaigns, automate support, engage customers and drive business growth through the world's most popular messaging platform.

2B+ Global Users
98% Open Rate
24Γ—7 Availability